Dutch Customer Service Sales Representative

Position

Customer Service Sales Representative

Location

Barcelona, Spain

Work model

On-site

Duties and Responsibilities

Support Dutch-speaking customers with product and order-related enquiries
Understand customer needs and recommend appropriate products and solutions
Identify opportunities to upsell and cross-sell where relevant
Provide professional customer service across the required communication channels
Support customers throughout the purchasing process
Work towards individual and team sales and service targets
Maintain accurate customer and sales information within internal systems
Deliver a positive and professional representation of the brand.

Requirements

Fluent/native-level Dutch

Strong communication and customer service skills
Commercial mindset and comfortable working towards sales targets
Confident speaking with customers and recommending products
Motivated, positive and results-focused
Able to work from Barcelona or Valencia
Previous customer service, retail, telesales or inside sales experience is advantageous.

Benefits

Excellent remuneration package and bonus/OTE structure
Career development program
Opportunity to work on an international technology and e-commerce project
A dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach your full potential.