Polish Technical Support Advisor

Location

Bulgaria, Remote

DUTIES AND RESPONSIBILITIES:

• Provide technical support for customers using medical devices, including troubleshooting device issues
• Guide customers on product functionality
• Coordinate repair or replacement processes when needed
• Deliver customer support and accurate documentation
• Follow compliance and support procedures.

Requirements

• Polish at C2 level and English at C1 level
• High School Diploma
• Customer Service skills
• Technical Support skills
• Complaint Handling skills
• Troubleshooting skills
• Call Center Experience
• Strong Communication skills
• Problem Solving skills
• Professional experience is preferred but not required.

Benefits

• Excellent remuneration package based on experience, skills and performance
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach career full potential
• Performance bonus
• Signing bonus
• Monthly meal allowance depending on days worked
• Health insurance
• Multi-sport and/or Coolfit cards
• Access to a learning platform
• Remote working model after onboarding requirements
• Relocation support for eligible EU candidates
• Flight, bus or train transportation support for relocation
• And many others!!!